The same questions, all day
We build thisCustomer questions answered from your own documents.
Answers come from your price lists, policies and manuals, with the source shown. Anything not in them goes to a person.
An AI customer support agent.
DD Bloom AI Solutions
Transform your business with AI.
Smart AI solutions for growth, automation and innovation. Microsoft Copilot agents, AI customer support, knowledge assistants and automation, built in your own accounts, tested on your real work, with a person in charge.
- AutomateRoutine work runs on its own.
- InnovateNew ways to serve customers.
- AccelerateAnswers and drafts in seconds.
- ScaleMore work without more hiring.
Our AI solutions
Five ways to put AI to work.
Each one is quoted for your requirements before any work starts.
Microsoft Copilot agents
For businesses on Microsoft 365: an agent built for one specific need, such as staff questions on policies, product look-ups or order status, inside Teams and Outlook, answering from your SharePoint files with your permissions respected.
AI customer support solutions
A website or WhatsApp assistant that can answer customers at any hour from your own content, says when it does not know, and hands over to a person.
Business process automation
Routine work taken off your desk with AI: emails sorted, details copied into your sheets, replies and documents drafted for a person to check and send.
AI knowledge assistants
Your team asks questions of your manuals, policies, catalogues and price lists, in ChatGPT, Claude or Copilot, and answers show where they came from.
AI consulting and digital transformation
A practical review of where AI saves real hours in your business, a plan ranked by value, and training so your team uses it well.
Also on request: AI avatar videos, YouTube content and custom AI that reads invoices and orders into your systems. Ask for the price.
Pricing: a fixed quote, with the licences and AI usage paid by you at the provider’s price. Get a tailored quote
AI in action
Meet your AI workforce.
AI agents designed around your people, roles and business workflows: helping teams reduce repetitive work, access information faster and focus on higher-value decisions.
A daily briefing for senior leaders.
Reads the inbox, the calendar and the reports, and puts what matters on one page before the day starts.
Less time gathering information. More time making decisions.
- Prioritises important emails and information
- Prepares the daily executive briefing
- Summarises reports and documents
- Prepares meeting briefings
- Highlights actions and decisions, and tracks follow-ups
- Finds answers in approved business knowledge sources
How it works: Emails + Calendar + Reports + Documents → Executive AI Assistant → Daily executive briefing
Expense claims checked before they reach the manager.
An employee uploads a receipt. The agent reads it, checks it against the policy and tells the reviewer what needs a look.
AI assists with the review and finds the exceptions. Authorised employees make the final decision.
- Reads and extracts information from receipts
- Checks dates, amounts and currencies
- Identifies the merchant and expense category
- Checks required fields and supporting documents
- Compares the claim with company policy
- Flags missing information, exceptions and duplicates
- Prepares the claim for the right human reviewer
How it works: Receipt or claim submitted → Expense Review AI Agent → Extracts and checks the details → Action required, or ready for human approval
Every meeting ends with clear next steps.
Before, during and after a meeting, the agent keeps track of what was said, what was decided and who does what by when.
- Prepares meeting briefings
- Summarises discussions
- Identifies key decisions
- Extracts action items
- Assigns action owners
- Highlights deadlines
- Creates the follow-up summary
How it works: Meeting conversation → Meeting Intelligence Agent → Summary + Decisions + Action items
One AI capability, customised for each role.
The same idea for Finance, HR, Sales, Operations or Customer Support: built around the person’s role, tasks and workflows, with the instructions already inside.
- Built-in prompts and instructions for the role
- Your company’s own knowledge and documents
- A fixed workflow for each repeated task
- More consistent results on repeated work
How it works: Role + Instructions + Company knowledge → Role-specific AI Agent → Finance, HR, Sales, Operations and Customer Support tasks
A calmer day for every employee.
Works with a person’s own emails, documents, calendar and company knowledge, and turns them into a short list of what to do next.
- Daily work summary
- Priority actions
- Meeting preparation
- Document summaries
- Draft responses to review
How it works: Emails + Calendar + Documents → Personal AI Agent → Daily briefing and actions
AI assists and automates. People stay in control of anything important. Not a generic chatbot. An agent built for one person or one job, with its own instructions, your company’s knowledge and a fixed workflow, so its help stays consistent and relevant.
Sample screens with made-up names and figures, to show how each kind of agent works. Each one is built to order for your business, in your own accounts.
Costly problems AI fixes
What it looks like in your business.
Built to order in your own accounts, with a person approving anything that reaches a customer.
Orders sent as photos
We build thisA photographed order becomes order lines.
The order is read into lines for your accounts software, and anything unclear is marked for the office to check before it is entered.
AI business process automation.
Business benefits
What AI should do for your business.
Save time
Repeated questions, data entry and first drafts handled in seconds, so your team spends its hours on customers.
Reduce costs
Fewer hours on routine work, with licences paid at the provider’s own price and nothing marked up.
Increase productivity
Answers from your own documents and drafts in your own tone, so each person gets more done in a day.
Improve customer experience
Customers answered at night and at weekends, consistently, with a person one message away.
Scale faster with AI
Take on more enquiries and orders without hiring for every step.
Why choose DD Bloom AI Solutions
Useful, checked, and never in charge.
AI should take work off your desk, not create new risks.
Tailored business automation
We start from how your work is done today and automate the repeated part, not the other way round.
Practical AI consulting
Plain advice, including when a simpler tool would do the job better than AI.
End-to-end support
From the first review to set-up, testing, training and monthly care.
In your own accounts
Built inside your own Microsoft 365, Google, ChatGPT or Claude account, so you own it. Before we start, we tell you which provider processes your data and on what terms.
Tested before launch
We agree test questions with you and check the answers before anything goes live.
People stay in charge
Anything that touches money, orders or customers waits for a named person to approve it.
Free AI consultation
Tell us one task your team repeats every day. We aim to reply within two working days with whether AI can take it on, which solution fits, and what it would cost. No obligation.
Running costs
What AI costs to run.
Paid by you to each provider, in accounts in your name, at their price. We add nothing on top. Providers’ prices as of November 2026.
- ChatGPT or Claude for business
- About US$20–30 per person a month, paid to OpenAI or Anthropic
- Microsoft 365 Copilot
- List price US$21 per person a month on a yearly plan for Copilot Business (firms up to 300 people), or US$30 for the enterprise add-on. Staff with a licence use internal agents in Copilot Chat, Teams and SharePoint at no extra cost
- Copilot Studio
- US$200 a month per 25,000 Copilot Credits, or pay as you go for the credits used: for agents used by people without a licence, and for some actions and automated flows
- AI usage for an assistant or agent
- Usually under US$40 a month for a small business. We estimate yours before you start
- WhatsApp Business messages
- At Meta’s own price, only if an assistant sends them
Third-party licences and AI usage are billed separately by the relevant provider. Applicable costs and data-processing arrangements are confirmed before implementation. Prices vary by country and change over time, and tax and card fees may be added.
Questions
About AI, asked plainly.
Which AI tools do you work with?
ChatGPT, Claude, Gemini and Microsoft 365 Copilot, and automation tools such as Make, Zapier, n8n and Power Automate. Where it fits, we use the one your team already pays for, set up in your own account.
Do we need Microsoft 365 Copilot licences for a Copilot agent?
Staff with a Microsoft 365 Copilot licence can use internal agents in Copilot Chat, Teams and SharePoint at no extra cost. An agent your customers reach, one used by staff without a licence, and some actions and automated flows are paid for in Copilot Studio credits instead. We tell you which applies, and what it would cost, before you buy anything.
What does AI cost to run each month?
The licences and AI usage, paid by you at the provider’s own price, plus an optional monthly fee for looking after it. You see the usage every month and can set a limit.
Will an AI agent talk to my customers without us?
Only within limits you set. It answers from your own content, hands over to a person when it is unsure, and anything that touches money, orders or complaints waits for your approval.
What happens to my data?
We build in your own accounts wherever possible, so you control access. An AI service still processes what it is given, on its provider’s servers and under that provider’s terms, so before we start we tell you which services will handle your data and where, and we never put personal or confidential data into an AI service without your written OK.
Start your AI transformation today.
Tell us the task your team repeats every day. We tell you whether AI can take it on, and what it would cost.